Lead AV Technician
Elite Home Entertainment is currently seeking an onsite AV Technician who will support all audiovisual needs, executive level events, and end-user technologies. ATTENTION TO DETAIL IS A MUST! WILL TRAIN THE RIGHT CANDIDATE!
Excellent customer communications skills combined with strong AV technical background is a plus but not required. This is NOT a Help Desk or Customer Support role handling calls for Network, Desktop or other IT issues. This position REQUIRES in-depth knowledge of AV technologies or the willingness to learn the trade.
Responsibilities
- • Review project design, check staged equipment, load truck
- • Inspect job site, complete job as per work order & system design
- • Installation of home theater and surround sound equipment, in addition to other consumer home technology such as networking
- Specific on-site tasks may include running wire behind walls and in ceilings to create a clean & finished look for the client
- • Train customer in use of system in a patient, polite and professional manner
- • Complete end of day paperwork and time sheets
- • Maintain vehicle and its inventory
- • Manage any Junior level A/V Techs and Installers if applicable Required Skills:
- • Excellent customer service skills
- • Ability to troubleshoot complex audiovisual systems
- • Superior problem-solving and diagnostic skills
- • Strong computer skills
- • Ability to work independently
- • General mechanical aptitude and a working knowledge of hand and power tools preferred • Construction experience preferred but not required.
The ability to complete quality workmanship is critical with what we do.
Other Qualifications and Responsibilities include:
- Valid driver's license.
- Pass a drug and background test.
- Must be able to lift up to 50 pounds and be able to spend time on your feet and knees.
- Can read and follow instructions for installations.
- Be able to keep daily records of jobs with complete and accurate paperwork.
- Efficient with power tools.
- Self-motivated and a willingness to learn.
- Strong problem solving and critical thinking skills.
- Professional and courteous attitude, and the ability to interact and work with clients.
- Background at a technical college is a plus, but not a requirement.
- Previous work and knowledge of security systems would also be a plus.
Compensation will be based on your previous experience and training. In addition to a salary, the position also includes the opportunity to earn commissions.
Our company services the Baltimore/Washington area, eastern Maryland, parts of Pennsylvania and Delaware. We are looking for someone to advance and grow with our company. If you would like to be a part of our organization, please submit your resume, and/or any questions.